Terms of Service

You must be at least 16 years old (or the minimum age of digital consent in your country) and able to form a binding contract to use the Service. By using the Service, you represent that you meet these requirements and that you will use the Service in compliance with these Terms and all applicable laws.

midconnect lets you connect your social media accounts and create, schedule and publish content to them from one place, and view basic analytics about content you publish through the Service.

We are continually improving the Service, so it may change frequently and individual features may be added, changed, suspended or removed at any time. We aim to give notice of material changes where appropriate.

To use most features you must create an account. You agree to provide accurate information, to keep it up to date, and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly at info@midconnect.app if you suspect any unauthorized use.

The Service works by connecting to third-party platforms (such as Instagram, Facebook, Threads, TikTok, YouTube, Pinterest, LinkedIn and Bluesky, and others we may add). When you connect an account, you authorize midconnect to access that account and act on your behalf within the permissions you grant — for example, to publish the content you create and to read basic profile and engagement information.

• You may only connect accounts that you own or are authorized to manage.
• You remain responsible for complying with the terms, policies and community guidelines of each connected platform, and for the content you publish through them.
• Platforms may change, rate-limit, suspend or discontinue their APIs at any time, which can interrupt or break features. We are not responsible for platform outages, delays, content rejections or removals, or other platform behavior outside our control.
• You can disconnect any platform at any time from within the Service, and revoke access directly from the platform’s own settings.

You retain all ownership rights to the content you submit to the Service (your captions, images, videos and other materials — “Your Content”). You grant midconnect a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt (for example, to resize or transcode media), and transmit Your Content solely for the purpose of operating and providing the Service, including publishing it to the platforms you select. This license ends when you delete Your Content or your account, except to the extent it has already been shared to a connected platform or where retention is required by law.

You represent and warrant that:

• you own or have all rights and permissions necessary to submit Your Content and to authorize us to publish it on your behalf; and
• Your Content, and its publication, do not infringe any third party’s rights or violate any law or platform policy.

You agree not to use the Service to:

• violate any law or the terms or policies of any connected platform;
• post or distribute content that is unlawful, infringing, defamatory, hateful, harassing, deceptive, or that constitutes spam or coordinated inauthentic behavior;
• infringe intellectual property, privacy, or publicity rights;
• upload malware or attempt to gain unauthorized access to, disrupt, or overburden the Service or its infrastructure;
• reverse engineer, scrape, resell, or build a competing product from the Service, except to the extent such restriction is prohibited by law;
• circumvent rate limits, security measures, or usage restrictions; or
• use the Service on behalf of anyone whose account you are not authorized to manage.

We may investigate and take appropriate action, including removing content or suspending accounts, for any suspected violation.

midconnect offers paid subscription plans (currently Starter, Creator and Pro), billed monthly or annually at the prices shown at checkout. What each plan includes — in particular how many social accounts you can connect — is shown on the pricing page and in the app.

Payments. Payments are processed by our payment provider, Polar, which acts as the Merchant of Record for your purchase. Your purchase is therefore also subject to Polar’s terms, and any applicable taxes (such as VAT) are calculated and collected by Polar at checkout.

Free trial. New customers can start a 7 day free trial. A payment method is required to begin it, nothing is charged on the day you start, and the trial is limited to one per customer — if you have subscribed to midconnect before, your subscription starts as a paid one. Unless you cancel before the trial ends, it converts automatically into a paid subscription on the plan and billing interval you chose, and your payment method is charged then. We email you a reminder before that happens.

Auto-renewal. Subscriptions renew automatically at the end of each billing period until you cancel. By subscribing, you authorize us and Polar to charge your payment method on a recurring basis until you cancel.

Changing plans. You can move between plans at any time. An upgrade takes effect immediately and is invoiced on a pro-rated basis for the rest of your current period. A downgrade — including moving from annual to monthly billing on the same plan — is scheduled for your next renewal, so you keep what you have already paid for until then. If you end up on a plan whose connected-account limit is lower than the number of accounts you already have, we do not disconnect anything: your existing accounts keep working and keep publishing, but you cannot connect new ones until you are back under the limit.

Cancellation. You can cancel at any time from Settings → Billing → Manage billing, which opens the customer portal operated by Polar. Your plan stays active until the end of the period you have already paid for, after which it will not renew.

Refunds. Payments are non-refundable except where a refund is required by applicable law. Cancelling stops future charges but does not refund the current period.

Failed payments. If a payment fails, your account is frozen rather than deleted. You can still sign in, read your posts and analytics, export your data and delete your account, but publishing and other changes are paused until the payment is resolved.

We may change our prices, introduce new plans, and change what an existing plan includes — including its connected-account limit. We do this for reasons such as:

• changes in the cost of the infrastructure and third-party services midconnect runs on;
• changes in the payment-processing, chargeback or similar fees charged to us;
• changes in taxes, duties or currency exchange rates;
• changes in what a plan includes, such as new platforms, new features or higher limits;
• general increases in our operating costs, including inflation.

Notice. If we increase the price of a plan you are subscribed to, or reduce what it includes in a way that is more than minor, we will tell you at least 30 days before the change takes effect. We send that notice to the email address on your account, and it states the new price, the date it takes effect, and how to cancel.

When a new price applies. A new price never applies to a billing period you have already paid for. It applies from your first renewal on or after the date the change takes effect — so if you are on an annual plan, you keep your current price until that annual period ends.

Your right to cancel. If you do not accept the change, you can cancel at any time before it takes effect and you will never be charged the new price — your plan simply runs to the end of the period you have already paid for. If you do not cancel, the new price applies from your next renewal. Where applicable law requires your express consent to the change, we or Polar will ask for it, and if you do not give it, your subscription ends at the end of your current period instead of renewing at the new price.

Keeping an older price. We may decide to keep some or all existing subscribers on an older price for a while after a change. Any such decision is a voluntary accommodation, not a right: it applies only to the subscribers and the period we specify, it does not entitle anyone else to the same price, and we may end it on the same 30 days’ notice described above. Unless we have told you in writing that your price is fixed for a stated period, no price is guaranteed for the future.

Taxes. Prices are shown exclusive of tax. As Merchant of Record, Polar calculates and collects any VAT, sales tax or similar charge at checkout based on where you are. If a tax rate changes, or the location in your billing details changes, the total you are charged can change even though our price has not — that is not a price change by us.

Currency. All prices are in US dollars. If your payment method is in another currency, the conversion rate and any foreign transaction fee are set by your card issuer or bank, not by us.

The Service, including its software, design, text, graphics and the midconnect name and logo, is owned by midconnect and its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these Terms, we reserve all rights in and to the Service. You may not use our name or branding without our prior written permission.

If you send us feedback, ideas or suggestions about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without any obligation to you.

midconnect is an independent product and is not affiliated with, endorsed or sponsored by, or officially connected to Instagram, Facebook, Threads or Meta Platforms, Inc., TikTok, Google LLC or YouTube, Pinterest, LinkedIn (Microsoft Corporation), Bluesky, or any other platform you connect. All product names, logos and trademarks are the property of their respective owners and are used for identification only.

Your use of any connected platform remains subject to that platform’s own terms and policies, and your dealings with third parties are solely between you and them.

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you acknowledge that we process data as described there.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law or by a connected platform, or if we discontinue the Service. On termination, your right to use the Service ends; sections that by their nature should survive (such as content licenses already exercised, disclaimers, limitation of liability, and indemnification) will continue to apply.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, that scheduled content will always be published, or that any platform will accept, keep, or correctly display your content. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

To the maximum extent permitted by law, midconnect and its developers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Service. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the claim or (b) USD 100. Some jurisdictions do not allow these limitations, so they may not fully apply to you.

You agree to indemnify and hold harmless midconnect and its developers from any claims, damages, liabilities and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms, any law, or any connected platform’s terms or policies.

We may update these Terms from time to time — for example when we add features, change a provider, or need to reflect a change in the law. When we make material changes we will update the “Last updated” date above and give you at least 30 days’ notice by email or in the app before they take effect, unless a change has to apply sooner for legal or security reasons.

If you do not agree to a change, you can stop using the Service and cancel your subscription before it takes effect. Continuing to use the Service after that means you accept the revised Terms. Changes to prices and plans are handled separately, under Changes to prices and plans.

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws rules, and the courts located in Türkiye will have jurisdiction over any dispute, subject to the paragraph below.

If you are a consumer, you benefit from any mandatory provisions of the law of the country in which you reside. Nothing in these Terms, including the governing-law and jurisdiction clause above, affects your rights as a consumer to rely on those mandatory provisions of local law, including your right to bring proceedings in your local courts where applicable law so provides.

Questions about these Terms? Contact us at info@midconnect.app.